利用規約

Our website, www.japonista.com, stocks the biggest online collection of souvenir jackets / sukajan / スカジャン -  as we embark on an ambitious dream to curate each and every design there is on this planet as much as possible. Along with this main passion of sharing the beauty of these cool-tural exports of Japan, we are also curating and offering selected pieces of Japanese vintage items and antiques that we think are worth sharing to the whole world for their quality, beauty and uniqueness.
 
Your purchase/s and support of our store will go a long way in helping us preserve the designs for everybody's inspiration and adoration and the generations to come. It is our dream to publish a visual collection / coffee-table book for all of the jackets and other collectibles from Japan. We will re-invest earnings in purchases to help us build a comprehensive database of designs and photos of these iconic items. We believe that by capturing and curating beautiful art and items in digital form, we can reach more people looking for inspiration and creativity by just lookin at them for the public to appreciate and refer to anytime.
 
We do our best in our capacity to represent the actual item/s and listings thru our photos. Please ask all of your questions, clarify your doubts/qualms or anything that you may have in mind before committing to any purchase. Please do not buy and make a payment unless they are cleared and answered first.

We appreciate such gestures so we could facilitate a smooth and worry-free transaction from the start to fulfillment. All questions and inquiries must be addressed before making a purchase and not after when the payment is made and the deal is done. Thank you for your understanding about this important thing.


  • All of our items are "Sold As Is, Where Is" as shown and represented in the photos provided.
  • They are to be taken as pre-loved, deadstock and not "factory new".
  •  We are selling the actual item shown in the images provided ( unless specifically stated otherwise for re-stockable  items ).
  • All sales are considered as final and strictly non-refundable. 
  • Strictly no returns, no claims, no exchange. 

 

All sales are final and strictly non-refundable except under special conditions as explained in the the REFUND POLICY and SHIPPING POLICY.

We ship worldwide anywhere within the reach of Japan Post EMS (Express Mail Service) by default unless it is discussed and arranged using other methods.

Shipping and Handling Costs is shown in the shipping calculator. If your country does not show up in the shipping calculator, please ask us directly and we will give you a quote and manually send an invoice if we think we can arrange for the logistics to your country.

You can track your package here below after you receive our shipping update/s via email including the tracking details and packaging pictures. Generally, we set 7-10 business days as our handling time / processing period) until we could update you of the fulfillment or shipmen. After your order is prepared, packaging photos (via dropbox) and tracking details will be sent via email from our team.

http://www.post.japanpost.jp/int/ems/index_en.html

Please read the store policies and house rules to be aware of all aspects of the listings and the transaction prior to making any purchase as courtesy before committing to the transaction. When your payment is received, it means you agree to our terms and conditions as explained here and the agree to the limitations of the listing in the context of online shopping.

Apart from this simple rule and understanding, there should no problems all through out. Please always have allowance in your estimates and ask questions when in doubt to clarify things before making any commitment to purchase. 

We only ship via Japan Post EMS unless there are other arrangements made prior. Currently, this service still offers the most cost-effective option available worldwide since it is almost 100% safe ( with tracking and optional insurance coverage is available ) and cheaper compared to private logistics companies such as FEDEX, DHL or UPS.
 
*At our client's requests, we can help you save on taxes by adjusting the value declaration at their/your risks on top of the everything, please consult with us if you are sensitive about this matter and issue.
   

PAYMENT METHODS / TERMS / LAYAWAY or INSTALLMENTS:

For other payment methods, we also accept direct wire bank transfers / Western Union / checks.  Please ask for details if necessary. We can accept installment and layaway terms or plans also, please inquire directly for details and conditions.

HIGH VALUE / RISKY ITEMS:

We reserve the right to seek order re-confirmation via email and in writing (PDF) - with signature and necessary IDs as needed if we think that there is a security risk or issue once the order is received.  This is to avoid petty mistakes such as change of mind or wrong order.

LOGISTICS AND SHIPPING SOLUTIONS / WAREHOUSING / CONSOLIDATION SERVICES:

We can ship anything big or small under the sun given the right preparation and time. So if you wish to purchase such big, bulky or heavy items from Japan, we can provide customized logistical solutions and crating services if needed as we work with different brokers and cargo shipping companies in Tokyo and Osaka to be able to provide you with the best rates and solutions to your needs.

We can also accept warehousing and order consolidation services for repeat buyers, bulk buyers and B2B requests to save on shipping costs and to combine items in cheaper methods. Please do consult with us and let us know how we can help your needs for such cases.