🔱 JAPONISTA™ OFFICIAL POLICY

PAYMENTS, SHIPPING & HANDLING FOR HIGH-VALUE TRANSACTIONS

A Transparent Guide for Our Global Collectors

At Japonista™, we curate extraordinary pieces — museum-grade trunks, couture handbags, rare watches, heritage jewelry, and historical artifacts sourced from Japan’s most trusted channels. Many of these treasures command significant value, and we handle them with the utmost precision, discretion, and care.

This page outlines how we guide high-value purchases from the moment of inquiry to secure delivery. It is written to be clear, respectful, and professional while preserving operational confidentiality. Our goal: to give you full confidence that your acquisition will be handled with the standards of a luxury maison.

1️⃣ Payment Methods for High-Value Orders

We support a broad range of payment options, but for items of USD $10,000 and above, we require settlement via:

✔ Bank Wire Transfer (Preferred for High-Value Items)

Bank wire transfers offer superior security, verifiable provenance, and full traceability. This method helps us work closely with you during the pre-shipping phase and protects both sides of the transaction.

You will receive:

• A personalized invoice

• Bank remittance details

• Confirmation once funds are received

• A private consultation to review shipping preferences and risk profile

✔ Card Payments (for Lower-Value Purchases)

For purchases under USD $10,000, standard online checkout (Shopify Payments, PayPal, etc.) remains available. Some restrictions may apply based on regional rules, bank security regulations, and fraud detection flags.

✔ Identity & Anti-Fraud Verification

For select orders, we may conduct a brief verification process before shipping. This helps maintain the safety of our collectors, our partners, and our logistical ecosystem.

2️⃣ Processing & Handling for High-Value Items

Every high-value order undergoes a secure in-house protocol designed to ensure authenticity, proper documentation, and safe preparation for shipment.

Each transaction includes:

• Inspection and condition confirmation

• Professional packaging with reinforced internal protection

• Secure holding in a controlled facility

• Final verification before dispatch

• Private communication with the client at each stage

We do not disclose our internal verification methods for security reasons, but rest assured that your item passes through multiple quality-check points.

3️⃣ Global Shipping of High-Value Goods

Shipping high-value luxury goods requires balancing safety, customs compliance, insurance limitations, and transit risk. Japonista™ selects the most secure method based on the item type, value, materials, destination, and import rules.

A. Courier Shipping (EMS / DHL / FedEx / UPS)

Most items are safely shipped via major courier networks. These companies handle luxury goods daily for large retailers worldwide.

Suitable for:

• Luxury handbags

• Watches and jewelry (subject to carrier policies)

• Designer clothing

• Smaller collectibles

• Standard-sized trunks

Value limits & restrictions

Each carrier and destination country has unique rules on:

• Maximum declared value

• Insurable value

• Commodity restrictions

• Import thresholds

• Identity verification

• Customs classification

• Inspection protocols

For example, the United States currently enforces heightened scrutiny and value restrictions on many categories of imported goods, and carriers like USPS/EMS may limit shipments valued over USD $2,500 for certain classifications.
Because regulations evolve, our team determines the best carrier on a case-by-case basis during your consultation.

B. Cargo / Freight Shipping (When Items Exceed Courier Limits)

Some items — especially large trunks, tansu, armors, or bulk sets — exceed courier size/weight limits or require specialized handling. In these cases, we arrange premium cargo logistics through trusted Japan-based forwarders.

Your shipment may use:

• Premium air cargo

• Consolidated air freight

• Private palletized freight

• Ocean shipping (rare, but possible for oversized antiques)

Cargo shipping is fully custom-quoted after consultation.
This ensures accurate cost, risk assessment, and tailored packing solutions.

C. Insurance & Security Protocols

High-value shipments may require special routing, handling, or verification. Depending on the carrier and declared value, insurance availability can vary.

We can:

• Recommend safe practices

• Provide compliant customs documentation

• Advise on risk-balanced declaration strategies

• Offer guidance on insurance options where applicable

We never disclose step-by-step internal methods publicly for security reasons. Full details are provided privately to clients during the final logistics review.

4️⃣ Customs, Import Duties & Value Declarations

Every destination country has its own taxation system for imported goods. Japonista™ will prepare proper customs documentation to ensure smooth processing.

Clients are responsible for:

• Import duties

• VAT/GST or sales tax

• Brokerage or handling fees

• Storage fees due to customs delays

We do not misdeclare values.

However, we do work collaboratively with clients to structure safe, compliant, and responsible solutions based on carrier rules and import laws. Final arrangements will always prioritize the safety of the item.

5️⃣ Delivery & Post-Arrival Support

You will receive:

• A tracking link

• Real-time shipping status

• Concierge support during transit

• Guidance on customs release

• Recommendations for safe opening and storage

For exceptionally valuable pieces, we may offer:

• Direct buyer communication via scheduled calls

• Advisory on home delivery security precautions

• Guidance on local insurance registration

6️⃣ Refunds, Returns & Final Sale Policy

Due to the rarity, value, and collectibility of the items we curate, all high-value purchases are final sale unless explicitly agreed in writing. This aligns with standard luxury marketplace practices and protects the integrity of our collection.

7️⃣ Our Commitment to You

Every page of this policy is anchored in a simple promise:

At Japonista™, we treat every high-value item as if it were a museum artifact.

You are not just purchasing an object — you are acquiring a piece of history, preserved and delivered with the respect it deserves.

We are honored to guide you through the journey.

8️⃣ Contact Us — Japonista Concierge™

For priority handling and private consultation regarding a high-value item:

📧 We are open 24/7 thru the form below this page or thru the link just below:
🌐 https://japonista.com/pages/japonista-concierge-logistics-case-file

Our team provides:

• Pre-purchase guidance

• Shipping feasibility consultations

• Risk evaluations

• Payment arrangement support

• International logistics planning

• Personalized updates

Your peace of mind is our highest priority.